In April 2021, ESE GmbH has successfully passed the recertification process according to the "International Standard for the Railway Industry" (IRIS for short). Thus, our company provides evidence that our quality management system meets the highest standards of the railroad industry according to the requirements of ISO/TS 22163. The certificate is valid for the next three years until the next re-certification.
What is ISO/TS 22163?
ISO/TS 22163 is an international standard that is based on the ISO 9001:2015 quality management standard and extends it to rail-specific requirements. With an ISO/TS 22163 certification, companies can demonstrate that the high requirements of the rail industry are met in its processes - ranging from the identification and monitoring and control of customer requirements to the management of development projects and the procurement of products or services.
ESE's quality management system meets all requirements of ISO/TS 22163. For the IRIS Certificatoin Quality Performance Levels (Bronze, Silver, Gold), ratings for the three pillars of Enabler, Customer Perception and Performance Evaluation are reported as a percentage, measured against the maximum score. ESE is proud to achieve high scores in these areas: Customer Perception 82%, Performance Evaluation 94% and Enablers 70%.
This certification means for our customers that they can rely on maximum process reliability with highest quality and performance.